Shipping Policy
NOSTRUM TERRA ships to various locations worldwide. Please note that shipping times and costs may vary depending on your location.
Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times are estimates and commence from the date of shipping rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Please note that delivery delays can occasionally occur.
Shipment Confirmation and Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
NOSTRUM TERRA is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Returns Policy
Our refund and returns policy last 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. For more details on our return process, please refer to our Refund Policy.
Contact Us
If you have any questions about this Shipping Policy, please contact us:
- Email: nostrumterraorganic@gmail.com
Thank you for choosing NOSTRUM TERRA. We appreciate your business and are committed to providing you with the best service possible.